Information notice relating to the processing of personal data
The purpose of this information notice is to inform you about the processing of personal data carried out as part of your browsing on the Site or when placing an order.
In addition to this information notice, we strive to provide you with most of this information as you browse. In all cases, this information notice is available at the bottom of each page of our site.
For any question or request relating to the processing of personal data carried out on this site, do not hesitate to contact us.
If you believe that the processing of your data by boXem constitutes a violation of the general data protection regulations, you may submit a claim to the CNPD.
Who is the data controller?
boXem s.à.r.l, a limited liability company located at 12 rue de la paix, L- 3871 Schifflange, registered with the Luxembourg Trade and Companies Register under the number B228959.
What treatments are carried out on the boxem-audio.eu website?
Management of requests sent via the contact form
| Purpose | Responding to your requests for information |
|---|---|
| Data collected | Identification data and email address |
| Legal basis | Execution of pre-contractual measures |
| Data Recipient | Employees of boXem S.à r.l (company with less than 10 employees) |
| Duration of conservation | 1 year, after the last communication |
| Your rights | You have the right to access, rectify and delete your data. You have the right to object to their processing, within the limits of the law, or to obtain a limitation thereof. |
Business Relationship Management
| Purpose | Process and ensure the follow-up of your order, your delivery, your invoicing, the after-sales service Manage the unpaid and the litigations |
|---|---|
| Data collected | Identification data and contact details of the buyer Payment method |
| Legal basis | Execution of a contract |
| Data Recipient | Employees of boXem S.à r.l. (company with less than 10 employees) Delivery companies (for identification data, addresses and phone numbers only) Administrations and public bodies in case of legal or regulatory requirements. |
| Duration of conservation | 10 years, after last purchase |
| Your rights | You have a right of access, rectification and deletion of your data. You have the right to object to their processing, within the limits provided by law, or to obtain a limitation thereof. |
Managing a user account (subject to your consent)
| Purpose | Facilitate the management of our business relationship. The account allows you to save your personal information and preferences (delivery locations, payment method, etc...), and facilitates certain after-sales service procedures (return, etc...). |
|---|---|
| Data collected | All data necessary to manage the business relationship Authentication data to access the Profile account |
| Legal basis | Consent - To the extent that it is possible to purchase products from the Site without creating a user account, the creation of such an account is considered an explicit and positive act of consent on your part. |
| Data Recipient | Employees of boXem S.à r.l (company with less than 10 employees) Delivery companies (for identification data, addresses and phone numbers only) |
| Duration of conservation | 2 years, after the last login |
| Your rights | You may withdraw your consent at any time by contacting us here. You have the right to access, rectify and delete your data. You have the right to object to their processing, within the limits provided by law, or to obtain a limitation thereof. |
Newsletter (subject to consent)
| Purpose | To send you information about boXem, and in particular its products, services, offers or partnerships. Inform you about the latest technical developments in the audio sector. |
|---|---|
| Data collected | Identification data, email address |
| Legal basis | Consent - The sending of newsletters is not automatic and requires an explicit and positive action (fill out a form/tick the corresponding box) as consent on your part; |
| Data Recipient | Employees of boXem S.à r.l (company with less than 10 employees) |
| Duration of conservation | 2 years |
| Your rights | You may withdraw your consent at any time by contacting us here. You have the right to access, rectify and delete your data. You have the right to object to their processing, within the limits provided by law, or to obtain a limitation thereof. |
What is a cookie?
A "cookie" is a text file that may be placed on your terminal, subject to your choices, when you visit our site. Its purpose is to collect information relating to your navigation and to send you content adapted to your device. Only the sender of a cookie is likely to read the information contained therein for the duration of its validity.
Are cookies used on the Site?
boXem only issues functional cookies, which are necessary for the use of the Site or the Service and which do not require an acceptance procedure. They allow:
- to adapt the presentation of our site to the display preferences of your terminal (language, display resolution, operating system, etc..) to allow you to access reserved and personal areas of our site such as your account using your identifiers, or your shopping cart.
These are only so-called "session cookies", which are stored for the duration of your session.